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Notice of Nondiscrimination

 

BrightSpring Health Services (BrightSpring) and its affiliated companies (including Rest Assured) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (as interpreted under applicable law). BrightSpring does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

BrightSpring:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact your local agency/pharmacy or the Section 1557 Coordinator at the contact information below.

If you believe that BrightSpring has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Section 1557 Coordinator
Rachael Kurzer Givens, Chief Compliance Officer
BrightSpring Health Services
805 N. Whittington Parkway
Louisville, KY 40222
Compliance Action Line: 866-293-3863
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Compliance Department is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Thank you.