INDUSTRY
BUZZ
We have been using the Rest Assured system for over a year now, with
greatly improved results in the cleanliness of all 28 of our cabins.
Please keep making this fine product. All lodging properties should
be using it for the protection of themselves and their guests. Thank
You." - Don DiCarlo, President, Golden
Bear Cottages, Big Bear Lake, CA
Sounds
like you have a great idea. I think initially it may wreak havoc in
the hospitality industry as guests start complaining to management
about how dirty their rooms are, but in the long run it will probably
improve the level of cleanliness dramatically.
It may also create a whole new industry: Cleaning consultant specialists
who can help hotel/motel managers improve the quality of the work
performed by their staffs. We have talked about how to expand business
on this forum. This would be a great way for any janitorial or carpet
cleaning service to use the expertise they have built up over the
years to use the expertise they have built up over the years to put
that knowledge to work. Imagine getting paid for what you know, rather
than for getting down on your hands and knees and scrubbing behind
those toilets? - P. Palmisano, Computer
Cleaning Products
(You ask) now that you can see what cleaning
workers are not cleaning...how are you going to get them to clean
what they can't see? (Well) don't limit inspections responsibilities
to 'management' personnel - get the crews involved in it. Provide
a blacklight for the crew chief as a regular inspection aid. If they
have the light available for periodic inspections it should allow
them to see what they're missing and correct their procedures accordingly.
If done properly, it should build a sense of teamwork within the crew
and pride in a job well done if regular inspections only show little
"misses." It will also allow them to correct faulty procedures
without a confrontational "boss-employee" situation, relieving
some workplace tension and hopefully improving employee morale in
the process. - Tom Quid
TRAVELERS
COMMENTS
I
saw something similar at a Marriot , and was aghast!! -
D. Schiller
Ditto
on the hotel story...The worst case I witnessed was a housekeeper
that cleaned inside of the toilet with a johnny mop, the outside of
the toilet with the johnny mop, and the sink with the same johnny
mop! I stopped her before she got to the coffee pot. The hotel management
didn't have a clue and didn't appear interested...I never lay may
shaving gear on the sink and I'm very aware of the lack of cleaning
for health (reasons) techniques...do you think she cleaned her house
that way? I doubt it...She was cross contaminating from room to room
and cleaning with solution form the toilet... - forum@ntp37.ntpinc.com